About us continues
The main principle purpose is the provision of nurses and Auxiliary nurses (carers) to the Health & Care industry in London, Midlands and the surrounding counties and further expansion to other parts of the UK.
ProxyCare has as its mission, to satisfy staff and clients by offering a reasonable price, high quality service and prompt service.
Our objective is to achieve a competitive advantage by creating a service that is perceived by customers to be unique in some important way, by satisfying customer's needs in a way that our competitors cannot. This is achieved through our marketing strategy - pricing, advertising, promotions - which primarily focuses on the customer.
Secondly, we intend to maintain a high service element to our business, extending our range of value added services. In this way we will seek to build up a high level of repeat business. Customer loyalty is vital to our profitable growth.
Staff we supply
The following categories of staff; RGN, RMN, EN, specialist nurses (ITU, ICU, RSCN, theatres, etc), Carers, catering staff and domestic staff.
The above are always required to support clients in Hospitals, Clinics, GP practices and nursing and residential homes.
In providing this service to our client's we;
q Endeavour to provide staff who have previously worked for them before, aiming to improve efficiency and provide continuity.
q Provide assistance to cover planned periods, such as holidays or leave.
q Aim to obtain full understanding of our client needs through our feedback and monitoring scheme to develop an individual service tailored to client needs.
q Invest in our staff through a diverse training programme focused On client requirements
q Deal with complaints effectively and efficiently through our complaints procedure
q Adhere to the health and safety Act, and all other statutory requirements.
We offer a comprehensive range of services to support our nurses and carers that ensure;
q We deliver a high quality service at all times
q We comply with the conditions for registration as defined by the Car standards Act 2000.
q Equal opportunities and non-harassment policy for all staff.
q Treat staff as unique and adhere to a strict confidentiality policy.
At the heart of proxycare you will find a business that recognises the importance of quality and customer service. ProxyCare looks set for explosive growth. We have offices in London and Birmingham.